BTS Guidelines: Difference between revisions
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# press ''Resolve Issue'' | # press ''Resolve Issue'' | ||
;Note: Normally the REPORTER should change the Status to '''Closed''' afterwards, when he tested the resolution. | |||
==Duplicate Handling== | ==Duplicate Handling== | ||
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;Note:Instead of '''Resolved''' it is possible to take '''Closed''', when the bug status is '''NEW'''. | ;Note:Instead of '''Resolved''' it is possible to take '''Closed''', when the bug status is '''NEW'''. | ||
[[Category:BTS]] | [[Category:BTS]] | ||
Revision as of 19:51, 9 March 2007
Resolving Things
- Change to Resolved right to Change Status To:-Button
- press Change Status To:
- Resolve page will open
- change Resolution to fixed/no change required
- change Fixed in Version (ONLY when resolution is fixed)
- leave a note
- press Resolve Issue
- Note
- Normally the REPORTER should change the Status to Closed afterwards, when he tested the resolution.
Duplicate Handling
- Change to Resolved right to Change Status To:-Button
- press Change Status To:
- Resolve page will open
- change Resolution to duplicate
- insert the id of the duplicate entry (note: this entry will not be altered)
- leave a note, why this is a duplicate
- press Resolve Issue
- Note
- Instead of Resolved it is possible to take Closed, when the bug status is NEW.