BTS Guidelines: Difference between revisions
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==Duplicate Handling== | ==Duplicate Handling== | ||
# Change to ''' | # Change to '''RESOLVED''' in the dropdown right to ''Change Status To:''-Button | ||
# press ''Change Status To:'' | # press ''Change Status To:'' | ||
# Resolve page will open | # Resolve page will open | ||
# change Resolution to '''duplicate''' | # change Resolution to '''duplicate''' | ||
# insert the '''id''' of the duplicate entry ('''note''': this entry will not be altered) | # insert the '''id''' of the duplicate entry ('''note''': this entry will not be altered) | ||
# Check ''Close immediately:''-checkbox, when the status should be changed to '''CLOSED''' afterwards (for an alternative way, see note) | |||
# leave a note, why this is a duplicate | # leave a note, why this is a duplicate | ||
# press ''Resolve Issue'' | # press ''Resolve Issue'' | ||
;Note:Instead of ''' | ;Note:Instead of '''RESOLVED''' it is possible to take '''CLOSED''' in the dropdown, when the bug status was'''NEW'''. | ||
:The ''duplicate ID''-field (''5.'') is '''not shown''', if you take '''CLOSED''' (Limitation of Mantis). | |||
:Therefore you should add the relationship before closing. | |||
[[Category:BTS]] | [[Category:BTS]] | ||
Revision as of 04:36, 10 March 2007
Resolving Things
- Change to Resolved right to Change Status To:-Button
- press Change Status To:
- Resolve page will open
- change Resolution to fixed/no change required
- change Fixed in Version (ONLY when resolution is fixed)
- leave a note
- press Resolve Issue
- Note
- Normally the REPORTER should change the Status to Closed afterwards, when he tested the resolution.
Duplicate Handling
- Change to RESOLVED in the dropdown right to Change Status To:-Button
- press Change Status To:
- Resolve page will open
- change Resolution to duplicate
- insert the id of the duplicate entry (note: this entry will not be altered)
- Check Close immediately:-checkbox, when the status should be changed to CLOSED afterwards (for an alternative way, see note)
- leave a note, why this is a duplicate
- press Resolve Issue
- Note
- Instead of RESOLVED it is possible to take CLOSED in the dropdown, when the bug status wasNEW.
- The duplicate ID-field (5.) is not shown, if you take CLOSED (Limitation of Mantis).
- Therefore you should add the relationship before closing.