BTS Guidelines

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Revision as of 15:26, 9 March 2007 by Boecko (talk | contribs) (insert both mehtods)
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Duplicate Handling

Method 1

  1. Change to Resolved right to Change Status To:-Button
  2. press Change Status To:
  3. Resolve page will open
  4. change Resolution to duplicate
  5. insert the id of the duplicate entry (note: this entry will not be altered)
  6. leave a note, why this is a duplicate
  7. press Resolve Issue

Method 1

  1. add a Relationship duplicate via Add Relationship to the other id
  2. Change to Closed right to Change Status To:-Button
  3. press Change Status To:
  4. Close page will open
  5. change Resolution to duplicate
  6. leave a note, why this is a duplicate
  7. press Close Issue
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