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Resolving Things
- Change to Resolved right to Change Status To:-Button
- press Change Status To:
- Resolve page will open
- change Resolution to fixed/no change required
- change Fixed in Version (ONLY when resolution is fixed)
- leave a note
- press Resolve Issue
- Note
- Normally the REPORTER should change the Status to Closed afterwards, when he tested the resolution.
Duplicate Handling
- Change to RESOLVED in the dropdown right to Change Status To:-Button
- press Change Status To:
- Resolve page will open
- change Resolution to duplicate
- insert the id of the duplicate entry (note: this entry will not be altered)
- Check Close immediately:-checkbox, when the status should be changed to CLOSED afterwards (for an alternative way, see note)
- leave a note, why this is a duplicate
- press Resolve Issue
- Note
- Instead of RESOLVED it is possible to take CLOSED in the dropdown, when the bug status wasNEW.
- The duplicate ID-field (5.) is not shown, if you take CLOSED (Limitation of Mantis).
- Therefore you should add the relationship before closing.
Relationships
| mantis_var |
english |
german
|
| duplicate_of |
duplicate of |
Duplikat von
|
| has_duplicate |
has duplicate |
hat Duplikat
|
| related_to |
related to |
verwandt mit
|
| dependant_on |
parent of |
abhängig von
|
| blocks |
child of |
blockiert
|