Crash Files: Difference between revisions
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{{ | {{TOC|side}} | ||
== Location == | == Location == | ||
{{Informative |The crash file folder of {{arma3}} can be quickly accessed with: | {{Feature | Informative |The crash file folder of {{arma3}} can be quickly accessed with: | ||
* Press <tt>WIN + R</tt> to open the run command. | * Press <tt>WIN + R</tt> to open the run command. | ||
* Then enter <tt>%localappdata%/Arma 3</tt> and confirm | * Then enter <tt>%localappdata%/Arma 3</tt> and confirm | ||
Line 12: | Line 12: | ||
Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder. | Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder. | ||
}} | }} | ||
{{ | {{Feature|important| If [[Arma_3_Startup_Parameters|-profiles]] startup parameter is used, the crash files will be located in that directory. In addition, the [[Eden Editor]] option "Open Log Folder" will open this folder. This parameter can also be found in the [[Arma_3_Launcher#Parameters|Arma 3 Launcher]].}} | ||
{| class="wikitable" | {| class="wikitable" | ||
Line 40: | Line 40: | ||
* arma2.mdmp | * arma2.mdmp | ||
|- | |- | ||
| {{ | | {{arma1}} | ||
| | | | ||
* arma.rpt | * arma.rpt | ||
Line 55: | Line 55: | ||
<tt><GameDirectory></tt> | <tt><GameDirectory></tt> | ||
|} | |} | ||
== Log File Content Explained == | == Log File Content Explained == | ||
{{ | |||
{{Informative|This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.}} | {{Feature|arma3|This section is only valid for {{arma3}}!}} | ||
{{Feature|Informative|This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.}} | |||
=== Beginning of the Log File === | === Beginning of the Log File === | ||
<syntaxhighlight lang="cpp"></syntaxhighlight> | |||
<spoiler text="Show"> | <spoiler text="Show"> | ||
<syntaxhighlight lang="cpp"> | <syntaxhighlight lang="cpp"> | ||
Line 110: | Line 115: | ||
10:35:03 20 Arma 3 Contact 1021790 yes yes yes yes | 10:35:03 20 Arma 3 Contact 1021790 yes yes yes yes | ||
10:35:03 21 Arma 3 Creator DLC: Global Mobilization - Cold War Germany 1042220 yes yes yes yes | 10:35:03 21 Arma 3 Creator DLC: Global Mobilization - Cold War Germany 1042220 yes yes yes yes | ||
10:35:03 -------------------------------------------------------------------------------------------------------------------------- | 10:35:03 -------------------------------------------------------------------------------------------------------------------------- | ||
</syntaxhighlight> | </syntaxhighlight> | ||
</spoiler> | </spoiler> | ||
=== Common Errors and Warnings === | === Common Errors and Warnings === | ||
{| class="wikitable sortable" | |||
{{Feature|Informative| | |||
{{Colorball|green}} → No action needed<br> | |||
{{Colorball|orange}} → Issue should be fixed<br> | |||
{{Colorball|red}} → Issue '''must''' be fixed<br> | |||
{{Colorball|grey}} → A false error; no action required | |||
}} | |||
{| class="wikitable sortable" width="100%" | |||
|- | |- | ||
! Message (Exact message can vary) !! Explanation !! Significance | ! Message (Exact message can vary) !! Explanation !! Significance | ||
|- | |- | ||
| ''Warning Message: Picture iconmanleader not found'' | | ''Warning Message: Picture iconmanleader not found'' | ||
| An image or icon was not found | | An image or icon was not found. | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''Updating base class RscShortcutButton->RscButton...'' || Caused by inheriting from wrong config while modifiying an existing base class. | | ''Updating base class RscShortcutButton->RscButton...'' || Caused by inheriting from wrong config while modifiying an existing base class. Currently {{arma3}} has a lot of these issues out of the box. | ||
| | | style="text-align: center" | {{Colorball|red}} | ||
|- | |- | ||
| ''Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably) | | ''Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably)'' || Attempt to delete a class failed. | ||
| | | style="text-align: center" | {{Colorball|red}} | ||
|- | |- | ||
| ''SimulWeather - Cloud Renderer - noise texture file is not specified!'' || | | | ''SimulWeather - Cloud Renderer - noise texture file is not specified!'' || | | ||
| | | style="text-align: center" | {{Colorball|grey}} | ||
|- | |- | ||
| ''Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext'' || | | ''Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext'' || | ||
| | | style="text-align: center" | {{Colorball|red}} | ||
|- | |- | ||
| ''a3\characters_f\proxies\flag.p3d: No geometry and no visual shape'' || | | | ''a3\characters_f\proxies\flag.p3d: No geometry and no visual shape'' || | | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret'' || | | | ''B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret'' || | | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''No face for B Alpha 1-4:1''<br>''No speaker given for 'Sotiris Zenon''' || | | | ''No face for B Alpha 1-4:1''<br>''No speaker given for 'Sotiris Zenon''' || | | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView'' || | | | ''Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView'' || | | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''hidebullet_001 - unknown animation source codrivermuzzle_revolving'' || | | | ''hidebullet_001 - unknown animation source codrivermuzzle_revolving'' || | | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''Trying to create an invalid center EMPTY'' || | | | ''Trying to create an invalid center EMPTY'' || | | ||
| | | style="text-align: center" | {{Colorball|Orange}} | ||
|- | |- | ||
| ''ModParams - Undefined or empty mod directory'' || [[modParams]] | | ''ModParams - Undefined or empty mod directory'' || [[modParams]] was unable to find the specified mod directory. | ||
| | | style="text-align: center" | {{Colorball|orange}} | ||
|- | |- | ||
| ''Unit is not in cargo'' || | | ''Unit is not in cargo'' || | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]'' || | | ''Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]'' || | ||
| | | style="text-align: center" | {{Colorball|green}} | ||
|- | |- | ||
| ''Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2'' || | | ''Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2'' || | ||
| <center>{{ | | <center>{{Colorball|green}} </center> | ||
|- | |- | ||
| ''"Some path": Missing ';' at the end of line'' || | | ''"Some path": Missing ';' at the end of line'' || | ||
| <center>{{ | | <center>{{Colorball|orange}} </center> | ||
| | |- | ||
| ''"Unsupported language English in stringtable"'' || Happens if an entry was not found in the desired language e.g., '''English'''. This error will even show if it falls back to another lanuage e.g., '''Original'''. When stringtable can't find the entry it wants, it first tries '''Original''' entry, then '''English''' after that, the first entry in the stringtable is taken. | |||
| style="text-align: center" | {{Colorball|orange}} | |||
|- | |- | ||
| '' | | ''Serialization of Control variables is not implemented'' || Can be produced when the game is saved (e.g. via [[saveGame]]).<br>Possible reasons: | ||
| | * [[missionNamespace]] contained a [[Control]] variable. | ||
* A script or function that was running contained a [[Control]] variable and did not use [[disableSerialization]]. | |||
Solution: Use the [[uiNamespace]] to save [[Control]] variables and use [[disableSerialization]] in scripts and functions that contain [[Control]] variables. | |||
| style="text-align: center" | {{Colorball|orange}} | |||
|} | |} | ||
Line 232: | Line 196: | ||
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file. | To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file. | ||
* Press | * Press {{KeyboardShortcut|Windows|R}} to open the run command. | ||
* Enter <tt>dxdiag</tt> and confirm | * Enter <tt>dxdiag</tt> and confirm | ||
* After data collection is done, click on "Save All Information" and specify a location of where the file should be created. | * After data collection is done, click on "Save All Information" and specify a location of where the file should be created. | ||
Line 238: | Line 202: | ||
== Sending Crash Files == | == Sending Crash Files == | ||
* For '''Arma 3''' use | * For '''Arma 3''' use {{ExternalLink|link= http://feedback.arma3.com/|text= Arma 3 Feedback Tracker}} to send crash files. {{ExternalLink|link= http://feedback.arma3.com/how-to-user.html.html|text= How To Guide}} | ||
* For ''' | * For '''{{arma2}} & {{arma2oa}}''' follow the instructions provided in this {{ExternalLink|link= https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/|text= forum thread}}. | ||
{{GameCategory|arma1|Troubleshooting}} | |||
{{GameCategory|arma2|Troubleshooting}} | |||
{{GameCategory|arma3|Troubleshooting}} |
Revision as of 14:25, 26 July 2021
Location
Game | Files | Directory |
---|---|---|
Arma 3 |
|
Windows Vista → Windows 10 |
Arma 2:OA |
| |
Arma 2 |
| |
Armed Assault |
|
<profileDirectory>\ArmA |
Operation Flashpoint |
|
<GameDirectory> |
Log File Content Explained
Beginning of the Log File
=====================================================================
== C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe
== "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe" -skipIntro -noSplash -hugePages -showScriptErrors
Original output filename: Arma3Retail_DX11_x64
Exe timestamp: 2020/08/20 01:03:22
Current time: 2020/09/06 10:35:03
Type: Public
Build: Development
Version: 2.01.146606
Allocator: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Dll\tbb4malloc_bi_x64.dll [2017.0.0.0] [2017.0.0.0]
PhysMem: 24 GiB, VirtMem : 131072 GiB, AvailPhys : 18 GiB, AvailVirt : 131068 GiB, AvailPage : 19 GiB
=====================================================================
10:35:03 Detected number of DLCs: 26
10:35:03 DLC index:3 - unable to get DLC data
10:35:03 DLC index:23 - unable to get DLC data
10:35:03 DLC index:24 - unable to get DLC data
10:35:03 DLC index:25 - unable to get DLC data
10:35:03 ---------------------------------------------------------- Game ----------------------------------------------------------
10:35:03 name appId owned installed available isDlc
10:35:03 Arma 3 107410 yes yes yes no
10:35:03 Unknown -1 no no no yes
10:35:03 ---------------------------------------------------------- Dlcs ----------------------------------------------------------
10:35:03 index name appId owned installed available isDlc
10:35:03 0 Arma 3 Alpha Lite - expires now 228800 no no no yes
10:35:03 1 Arma 3 Server 233780 yes yes no yes
10:35:03 2 Arma 3 Tools 233800 yes yes no yes
10:35:03 4 Arma 3 Soundtrack 249860 yes yes no yes
10:35:03 5 Arma 3 Maps 249861 no no no yes
10:35:03 6 Arma 3 Tactical Guide 249862 no no no yes
10:35:03 7 Arma 3 Zeus 275700 yes yes yes yes
10:35:03 8 Arma 3 Karts 288520 yes yes yes yes
10:35:03 9 Arma 3 Helicopters 304380 yes yes yes yes
10:35:03 10 Arma 3 DLC Bundle 1 304400 yes yes no yes
10:35:03 11 Arma 3 Marksmen 332350 yes yes yes yes
10:35:03 12 Arma 3 Samples 390500 yes yes no yes
10:35:03 13 Arma 3 Apex 395180 yes yes yes yes
10:35:03 14 Arma 3 Laws of War 571710 yes yes yes yes
10:35:03 15 Arma 3 Jets 601670 yes yes yes yes
10:35:03 16 Arma 3 DLC Bundle 2 612480 yes yes no yes
10:35:03 17 Arma 3 Malden 639600 yes yes yes yes
10:35:03 18 Arma 3 Tac-Ops Mission Pack 744950 yes yes yes yes
10:35:03 19 Arma 3 Tanks 798390 yes yes yes yes
10:35:03 20 Arma 3 Contact 1021790 yes yes yes yes
10:35:03 21 Arma 3 Creator DLC: Global Mobilization - Cold War Germany 1042220 yes yes yes yes
10:35:03 --------------------------------------------------------------------------------------------------------------------------
Common Errors and Warnings
Message (Exact message can vary) | Explanation | Significance |
---|---|---|
Warning Message: Picture iconmanleader not found | An image or icon was not found. | |
Updating base class RscShortcutButton->RscButton... | Caused by inheriting from wrong config while modifiying an existing base class. Currently Arma 3 has a lot of these issues out of the box. | |
Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably) | Attempt to delete a class failed. | |
SimulWeather - Cloud Renderer - noise texture file is not specified! | ||
Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext | ||
a3\characters_f\proxies\flag.p3d: No geometry and no visual shape | ||
B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret | ||
No face for B Alpha 1-4:1 No speaker given for 'Sotiris Zenon' |
||
Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView | ||
hidebullet_001 - unknown animation source codrivermuzzle_revolving | ||
Trying to create an invalid center EMPTY | ||
ModParams - Undefined or empty mod directory | modParams was unable to find the specified mod directory. | |
Unit is not in cargo | ||
Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";] | ||
Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2 | ||
"Some path": Missing ';' at the end of line | ||
"Unsupported language English in stringtable" | Happens if an entry was not found in the desired language e.g., English. This error will even show if it falls back to another lanuage e.g., Original. When stringtable can't find the entry it wants, it first tries Original entry, then English after that, the first entry in the stringtable is taken. | |
Serialization of Control variables is not implemented | Can be produced when the game is saved (e.g. via saveGame). Possible reasons:
Solution: Use the uiNamespace to save Control variables and use disableSerialization in scripts and functions that contain Control variables. |
Creating a diagnostic file for DirectX
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.
- Press ⊞ Win + R to open the run command.
- Enter dxdiag and confirm
- After data collection is done, click on "Save All Information" and specify a location of where the file should be created.
Sending Crash Files
- For Arma 3 use Arma 3 Feedback Tracker to send crash files. How To Guide
- For Arma 2 & Arma 2: Operation Arrowhead follow the instructions provided in this forum thread.