Crash Files: Difference between revisions

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{{SideTOC}}
{{TOC|side}}
== Location ==
== Location ==


{{Informative |The crash file folder of {{arma3}} can be quickly accessed with:
{{Feature | Informative |The crash file folder of {{arma3}} can be quickly accessed with:
* Press <tt>WIN + R</tt> to open the run command.
* Press <tt>WIN + R</tt> to open the run command.
* Then enter <tt>%localappdata%/Arma 3</tt> and confirm
* Then enter <tt>%localappdata%/Arma 3</tt> and confirm
Line 12: Line 12:
Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder.
Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder.
}}
}}
{{Important| If  [[Arma_3_Startup_Parameters|-profiles]] startup parameter is used, the crash files will be located in that directory. In addition, the [[Eden Editor]] option "Open Log Folder" will open this folder. This parameter can also be found in the [[Arma_3_Launcher#Parameters|Arma 3 Launcher]].}}
{{Feature|important| If  [[Arma_3_Startup_Parameters|-profiles]] startup parameter is used, the crash files will be located in that directory. In addition, the [[Eden Editor]] option "Open Log Folder" will open this folder. This parameter can also be found in the [[Arma_3_Launcher#Parameters|Arma 3 Launcher]].}}


{| class="wikitable"
{| class="wikitable"
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* arma2.mdmp
* arma2.mdmp
|-
|-
| {{arma}}
| {{arma1}}
|
|
* arma.rpt
* arma.rpt
Line 55: Line 55:
<tt>&lt;GameDirectory&gt;</tt>
<tt>&lt;GameDirectory&gt;</tt>
|}
|}


== Log File Content Explained ==
== Log File Content Explained ==
{{Feature_arma3|This section is only valid for {{arma3}}!}}
 
{{Informative|This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.}}
{{Feature|arma3|This section is only valid for {{arma3}}!}}
{{Feature|Informative|This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.}}
 
=== Beginning of the Log File ===  
=== Beginning of the Log File ===  
<syntaxhighlight lang="cpp"></syntaxhighlight>
<spoiler text="Show">
<spoiler text="Show">
<syntaxhighlight lang="cpp">
<syntaxhighlight lang="cpp">
Line 110: Line 115:
10:35:03    20                                              Arma 3 Contact    1021790    yes        yes        yes    yes
10:35:03    20                                              Arma 3 Contact    1021790    yes        yes        yes    yes
10:35:03    21  Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220    yes        yes        yes    yes
10:35:03    21  Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220    yes        yes        yes    yes
10:35:03    22                                    Arma 3 - Prague Content 2    1175380    yes        yes        no    yes
10:35:03 --------------------------------------------------------------------------------------------------------------------------
10:35:03 --------------------------------------------------------------------------------------------------------------------------
</syntaxhighlight>
</syntaxhighlight>
</spoiler>
</spoiler>
=== Common Errors and Warnings ===
=== Common Errors and Warnings ===
{{Feature|Informative|
{{Colorball|green}} &rarr; No action needed<br>
{{Colorball|orange}} &rarr; Issue should be fixed<br>
{{Colorball|red}} &rarr; Issue '''must''' be fixed<br>
{{Colorball|grey}} &rarr; A false error; no action required
}}
{| class="wikitable sortable" width="100%"
{| class="wikitable sortable" width="100%"
|-
|-
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|-
|-
| ''Warning Message: Picture iconmanleader not found''
| ''Warning Message: Picture iconmanleader not found''
| An image or icon was not found
| An image or icon was not found.
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''Updating base class RscShortcutButton->RscButton...'' || Caused by inheriting from wrong config while modifiying an existing base class. Currently {{arma3}} has a lot of these issues out of the box.
| ''Updating base class RscShortcutButton->RscButton...'' || Caused by inheriting from wrong config while modifiying an existing base class. Currently {{arma3}} has a lot of these issues out of the box.
| <center>{{colorball|red}} </center>
| style="text-align: center" | {{Colorball|red}}
|-
|-
| ''Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably).'' || Attempt to delete a class failed.
| ''Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably)'' || Attempt to delete a class failed.
| <center>{{colorball|red}} </center>
| style="text-align: center" | {{Colorball|red}}
|-
|-
| ''SimulWeather - Cloud Renderer - noise texture file is not specified!'' ||  |
| ''SimulWeather - Cloud Renderer - noise texture file is not specified!'' ||  |
| <center>{{colorball|gray}} </center>
| style="text-align: center" | {{Colorball|grey}}
|-
|-
| ''Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext'' ||
| ''Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext'' ||
| <center>{{colorball|red}} </center>
| style="text-align: center" | {{Colorball|red}}
|-
|-
| ''a3\characters_f\proxies\flag.p3d: No geometry and no visual shape'' ||  |
| ''a3\characters_f\proxies\flag.p3d: No geometry and no visual shape'' ||  |
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret'' ||  |
| ''B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret'' ||  |
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''No face for B Alpha 1-4:1''<br>''No speaker given for 'Sotiris Zenon''' ||  |
| ''No face for B Alpha 1-4:1''<br>''No speaker given for 'Sotiris Zenon''' ||  |
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView'' ||  |
| ''Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView'' ||  |
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''hidebullet_001 - unknown animation source codrivermuzzle_revolving'' ||  |
| ''hidebullet_001 - unknown animation source codrivermuzzle_revolving'' ||  |
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''Trying to create an invalid center EMPTY'' ||  |
| ''Trying to create an invalid center EMPTY'' ||  |
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|Orange}}
|-
|-
| ''ModParams - Undefined or empty mod directory'' || [[modParams]] command was unable to find the specified mod directory  
| ''ModParams - Undefined or empty mod directory'' || [[modParams]] was unable to find the specified mod directory.
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|orange}}
|-
|-
| ''Unit is not in cargo'' ||  
| ''Unit is not in cargo'' ||  
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]'' ||  
| ''Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]'' ||  
| <center>{{colorball|green}} </center>
| style="text-align: center" | {{Colorball|green}}
|-
|-
| ''Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2'' ||  
| ''Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2'' ||  
|  <center>{{colorball|green}} </center>
|  <center>{{Colorball|green}} </center>
|-
|-
| ''"Some path": Missing ';' at the end of line'' ||  
| ''"Some path": Missing ';' at the end of line'' ||  
|  <center>{{colorball|orange}} </center>
|  <center>{{Colorball|orange}} </center>
|-
|-
| ''"Unsupported language English in stringtable"'' || Happens if an entry was not found in the desired language e.g., '''English'''. This error will even show if it falls back to another lanuage e.g., '''Original'''. When stringtable can't find the entry it wants, it first tries '''Original''' entry, then '''English''' after that, the first entry in the stringtable is taken.
| ''"Unsupported language English in stringtable"'' || Happens if an entry was not found in the desired language e.g., '''English'''. This error will even show if it falls back to another lanuage e.g., '''Original'''. When stringtable can't find the entry it wants, it first tries '''Original''' entry, then '''English''' after that, the first entry in the stringtable is taken.
| <center>{{colorball|orange}} </center>
| style="text-align: center" | {{Colorball|orange}}
|-
| ''Serialization of Control variables is not implemented'' || Can be produced when the game is saved (e.g. via [[saveGame]]).<br>Possible reasons:
* [[missionNamespace]] contained a [[Control]] variable.
* A script or function that was running contained a [[Control]] variable and did not use [[disableSerialization]].
Solution: Use the [[uiNamespace]] to save [[Control]] variables and use [[disableSerialization]] in scripts and functions that contain [[Control]] variables.
| style="text-align: center" | {{Colorball|orange}}
|}  
|}  


{{Informative|
{{colorball|green}} → No action needed
<br/>{{colorball|orange}} → Issue should be fixed
<br/>{{colorball|red}} → Issue needs to be fixed
<br/>{{colorball|gray}} → A false error. No action required}}


== Creating a diagnostic file for DirectX ==
== Creating a diagnostic file for DirectX ==
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To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.


* Press <tt>WIN+R</tt> to open the run command.
* Press {{KeyboardShortcut|Windows|R}} to open the run command.
* Enter <tt>dxdiag</tt> and confirm
* Enter <tt>dxdiag</tt> and confirm
* After data collection is done, click on "Save All Information" and specify a location of where the file should be created.
* After data collection is done, click on "Save All Information" and specify a location of where the file should be created.
Line 188: Line 202:
== Sending Crash Files ==
== Sending Crash Files ==


* For '''Arma 3''' use [http://feedback.arma3.com/ Arma 3 Feedback Tracker] to send crash files. [http://feedback.arma3.com/how-to-user.html.html How To Guide]
* For '''Arma 3''' use {{ExternalLink|link= http://feedback.arma3.com/|text= Arma 3 Feedback Tracker}} to send crash files. {{ExternalLink|link= http://feedback.arma3.com/how-to-user.html.html|text= How To Guide}}
* For '''ARMA2 & OA''' follow the instructions provided in this [https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/ forum thread].
* For '''{{arma2}} & {{arma2oa}}''' follow the instructions provided in this {{ExternalLink|link= https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/|text= forum thread}}.
 


[[Category:ArmA: Troubleshooting]]
{{GameCategory|arma1|Troubleshooting}}
[[Category:ArmA 2: Troubleshooting]]
{{GameCategory|arma2|Troubleshooting}}
{{GameCategory|arma3|Troubleshooting}}

Revision as of 15:25, 26 July 2021

Location

ⓘ
The crash file folder of Arma 3 can be quickly accessed with:
  • Press WIN + R to open the run command.
  • Then enter %localappdata%/Arma 3 and confirm
  • Create a text file and copy start "" "%localappdata%/Arma 3" in it
  • Save it as arma3LogFiles.bat
  • Double click on the file and the folder will be opened
Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder.
⚠
If -profiles startup parameter is used, the crash files will be located in that directory. In addition, the Eden Editor option "Open Log Folder" will open this folder. This parameter can also be found in the Arma 3 Launcher.
Game Files Directory
Arma 3
  • arma3.rpt
  • arma3.bidmp
  • arma3.mdmp

Windows Vista → Windows 10
%localappdata%/Arma 3
%localappdata%/Arma 2 OA
%localappdata%/Arma 2

Arma 2:OA
  • arma2OA.rpt
  • arma2OA.bidmp
  • arma2OA.mdmp
Arma 2
  • arma2.rpt
  • arma2.bidmp
  • arma2.mdmp
Armed Assault
  • arma.rpt
  • arma.bidmp
  • arma.mdmp

<profileDirectory>\ArmA

Operation Flashpoint
  • flashpoint.rpt (same role as .rpt files)
  • context.bin

<GameDirectory>


Log File Content Explained

Arma 3
This section is only valid for Arma 3!
ⓘ
This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.

Beginning of the Log File

=====================================================================
== C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe
== "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe" -skipIntro -noSplash -hugePages -showScriptErrors

Original output filename: Arma3Retail_DX11_x64
Exe timestamp: 2020/08/20 01:03:22
Current time:  2020/09/06 10:35:03

Type: Public
Build: Development
Version: 2.01.146606

Allocator: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Dll\tbb4malloc_bi_x64.dll [2017.0.0.0] [2017.0.0.0]
PhysMem: 24 GiB, VirtMem : 131072 GiB, AvailPhys : 18 GiB, AvailVirt : 131068 GiB, AvailPage : 19 GiB
=====================================================================

10:35:03 Detected number of DLCs: 26
10:35:03 DLC index:3 - unable to get DLC data
10:35:03 DLC index:23 - unable to get DLC data
10:35:03 DLC index:24 - unable to get DLC data
10:35:03 DLC index:25 - unable to get DLC data
10:35:03 ---------------------------------------------------------- Game ----------------------------------------------------------
10:35:03                                                                name      appId   owned  installed  available   isDlc
10:35:03                                                              Arma 3     107410     yes        yes        yes      no
10:35:03                                                             Unknown         -1      no         no         no     yes
10:35:03 ---------------------------------------------------------- Dlcs ----------------------------------------------------------
10:35:03  index                                                         name      appId   owned  installed  available   isDlc
10:35:03      0                              Arma 3 Alpha Lite - expires now     228800      no         no         no     yes
10:35:03      1                                                Arma 3 Server     233780     yes        yes         no     yes
10:35:03      2                                                 Arma 3 Tools     233800     yes        yes         no     yes
10:35:03      4                                            Arma 3 Soundtrack     249860     yes        yes         no     yes
10:35:03      5                                                  Arma 3 Maps     249861      no         no         no     yes
10:35:03      6                                        Arma 3 Tactical Guide     249862      no         no         no     yes
10:35:03      7                                                  Arma 3 Zeus     275700     yes        yes        yes     yes
10:35:03      8                                                 Arma 3 Karts     288520     yes        yes        yes     yes
10:35:03      9                                           Arma 3 Helicopters     304380     yes        yes        yes     yes
10:35:03     10                                          Arma 3 DLC Bundle 1     304400     yes        yes         no     yes
10:35:03     11                                              Arma 3 Marksmen     332350     yes        yes        yes     yes
10:35:03     12                                               Arma 3 Samples     390500     yes        yes         no     yes
10:35:03     13                                                  Arma 3 Apex     395180     yes        yes        yes     yes
10:35:03     14                                           Arma 3 Laws of War     571710     yes        yes        yes     yes
10:35:03     15                                                  Arma 3 Jets     601670     yes        yes        yes     yes
10:35:03     16                                          Arma 3 DLC Bundle 2     612480     yes        yes         no     yes
10:35:03     17                                                Arma 3 Malden     639600     yes        yes        yes     yes
10:35:03     18                                  Arma 3 Tac-Ops Mission Pack     744950     yes        yes        yes     yes
10:35:03     19                                                 Arma 3 Tanks     798390     yes        yes        yes     yes
10:35:03     20                                               Arma 3 Contact    1021790     yes        yes        yes     yes
10:35:03     21   Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220     yes        yes        yes     yes
10:35:03 --------------------------------------------------------------------------------------------------------------------------
↑ Back to spoiler's top

Common Errors and Warnings

ⓘ
→ No action needed
→ Issue should be fixed
→ Issue must be fixed
→ A false error; no action required
Message (Exact message can vary) Explanation Significance
Warning Message: Picture iconmanleader not found An image or icon was not found.
Updating base class RscShortcutButton->RscButton... Caused by inheriting from wrong config while modifiying an existing base class. Currently Arma 3 has a lot of these issues out of the box.
Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably) Attempt to delete a class failed.
SimulWeather - Cloud Renderer - noise texture file is not specified!
Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext
a3\characters_f\proxies\flag.p3d: No geometry and no visual shape
B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret
No face for B Alpha 1-4:1
No speaker given for 'Sotiris Zenon'
Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView
hidebullet_001 - unknown animation source codrivermuzzle_revolving
Trying to create an invalid center EMPTY
ModParams - Undefined or empty mod directory modParams was unable to find the specified mod directory.
Unit is not in cargo
Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]
Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2
"Some path": Missing ';' at the end of line
"Unsupported language English in stringtable" Happens if an entry was not found in the desired language e.g., English. This error will even show if it falls back to another lanuage e.g., Original. When stringtable can't find the entry it wants, it first tries Original entry, then English after that, the first entry in the stringtable is taken.
Serialization of Control variables is not implemented Can be produced when the game is saved (e.g. via saveGame).
Possible reasons:

Solution: Use the uiNamespace to save Control variables and use disableSerialization in scripts and functions that contain Control variables.


Creating a diagnostic file for DirectX

To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.

  • Press ⊞ Win + R to open the run command.
  • Enter dxdiag and confirm
  • After data collection is done, click on "Save All Information" and specify a location of where the file should be created.

Sending Crash Files

Retrieved from "https://community.bistudio.com/wiki?title=Crash_Files&oldid=291067"