BTS Guidelines: Difference between revisions

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==Duplicate Handling==
==Resolving Things==


* Change to "Resolved" right to  "Change Status To:"-Button
# Change to '''Resolved''' right to  ''Change Status To:''-Button
* press "Change Status To:"
# press ''Change Status To:''
* on the next Page
# Resolve page will open
** change Resolution to "duplicate"
# change Resolution to '''fixed'''/'''no change required'''
** insert the id of the duplicate entry ('''note''': this entry will not be altered)
# change '''Fixed in Version'''  ('''ONLY''' when resolution is '''fixed''')
** if appropriate check the  "Close immediate"-checkbox
# leave a note
** leave a note, why this is a duplicate
# press ''Resolve Issue''
** press "Resolve Issue"


;Note: Normally the REPORTER should change the Status to '''Closed''' afterwards, when he tested the resolution.
== Duplicate Handling ==
# Change to '''RESOLVED''' in the dropdown right to  ''Change Status To:''-Button
# press ''Change Status To:''
# Resolve page will open
# change Resolution to '''duplicate'''
# insert the '''id''' of the duplicate entry ('''note''': this entry will not be altered)
# Check ''Close immediately:''-checkbox, when the status should be changed to '''CLOSED''' afterwards (for an alternative way, see note)
# leave a note, why this is a duplicate
# press ''Resolve Issue''
;Note:Instead of '''RESOLVED''' it is possible to take '''CLOSED''' in the dropdown, when the bug status was'''NEW'''.
:The ''duplicate ID''-field (''5.'') is '''not shown''', if you take '''CLOSED''' (Limitation of Mantis).
:Therefore you should add the relationship before closing.
== Relationships ==
{| class="wikitable"
|'''mantis_var''' || '''english'''||'''german'''
|-
| duplicate_of || duplicate of || Duplikat von
|-
| has_duplicate || has duplicate || hat Duplikat
|-
| related_to || related to || verwandt mit
|-
| dependant_on || parent of || abhängig von
|-
| blocks || child of || blockiert
|}
[[Category:BTS]]
[[Category:BTS]]

Latest revision as of 18:32, 31 January 2021

Resolving Things

  1. Change to Resolved right to Change Status To:-Button
  2. press Change Status To:
  3. Resolve page will open
  4. change Resolution to fixed/no change required
  5. change Fixed in Version (ONLY when resolution is fixed)
  6. leave a note
  7. press Resolve Issue
Note
Normally the REPORTER should change the Status to Closed afterwards, when he tested the resolution.

Duplicate Handling

  1. Change to RESOLVED in the dropdown right to Change Status To:-Button
  2. press Change Status To:
  3. Resolve page will open
  4. change Resolution to duplicate
  5. insert the id of the duplicate entry (note: this entry will not be altered)
  6. Check Close immediately:-checkbox, when the status should be changed to CLOSED afterwards (for an alternative way, see note)
  7. leave a note, why this is a duplicate
  8. press Resolve Issue
Note
Instead of RESOLVED it is possible to take CLOSED in the dropdown, when the bug status wasNEW.
The duplicate ID-field (5.) is not shown, if you take CLOSED (Limitation of Mantis).
Therefore you should add the relationship before closing.

Relationships

mantis_var english german
duplicate_of duplicate of Duplikat von
has_duplicate has duplicate hat Duplikat
related_to related to verwandt mit
dependant_on parent of abhängig von
blocks child of blockiert
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