Crash Report – Arma Reforger
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===== Game/Workbench Specific ===== | ===== Game/Workbench Specific ===== | ||
* User's backend identity | * User's backend identity | ||
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=== Crash Reports Log === | === Crash Reports Log === | ||
CrashReports.log is a file containing information from crash reports that were sent to Bohemia Interactive through Crash Reporter. It contains the following crash information: | CrashReports.log is a file containing information from crash reports that were sent to Bohemia Interactive through Crash Reporter. It contains the following crash information: | ||
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Only the last crash report is kept for '''Game'''/'''Workbench'''. | Only the last crash report is kept for '''Game'''/'''Workbench'''. | ||
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* {{Link|Arma Reforger:Startup Parameters#noCrashDialog}} | * {{Link|Arma Reforger:Startup Parameters#noCrashDialog}} | ||
* {{Link|Arma Reforger:Startup Parameters#keepCrashFiles}} | * {{Link|Arma Reforger:Startup Parameters#keepCrashFiles}} | ||
* {{Link|Arma Reforger:Startup Parameters#disableCrashReporter}} | |||
{{GameCategory|armaR|Support}} | {{GameCategory|armaR|Support}} |
Revision as of 18:18, 13 March 2023
Crash Reporter
In the unfortunate event of a crash, the Crash Reporter collects crash information in order to allow Bohemia Interactive to collect and process the crash reasons.
This is an important stone in the user feedback process.
Dialog
The Crash Reporter dialog offers a feedback field allowing the end user to provide details regarding the crash:
- The most important aspect of a report is reproducibility: which relevant steps lead to this crash
- If the reproduction is not guaranteed (e.g a "random" crash), then an accurate description of the context is welcome
- If there was absolutely nothing relevant, just sending crash files will do
Correct Feedback | Incorrect Feedback |
---|---|
|
|
Operating System | Dedicated Server | Game | Workbench |
---|---|---|---|
Windows | ![]() |
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Linux | ![]() |
N/A | N/A |
The dialog allows the user to cancel report sending.
The files are automatically sent if the dialog is not available, unless the disableCrashReporter startup parameter is used.
Crash Reports Log
CrashReports.log is a file containing information from crash reports that were sent to Bohemia Interactive through Crash Reporter. It contains the following crash information:
- Date and Time
- Game version
- State - Canceled, Failed (with error code), Successful (with report's GUID)
The GUID can be used as a reference to keep track while communicating with Bohemia Interactive.
Logs Directory
Logs are stored in the following directory:
Operating System | Logs Directory |
---|---|
Windows |
%userprofile%\Documents\My Games\ArmaReforger\profile |
Feedback Tracker
The Bohemia Interactive Feedback Tracker is a public feedback tracker available to end-users allowing them to report encountered issues.
PC (Project: Arma Reforger) | Xbox (Project: Arma Reforger Xbox) | |
---|---|---|
Bug Report | New Arma Reforger Bug Report | New Arma Reforger Xbox Bug Report |
Private Bug Report | New Arma Reforger Private Bug Report | New Arma Reforger Private Xbox Bug Report |
Modding Bug Report | New Arma Reforger Modding Bug Report | N/A |