Crash Files: Difference between revisions
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By sending the crash files you help us to improve stability of the game, and you may also learn if there is perhaps a solution available to the problem you have. | By sending the crash files you help us to improve stability of the game, and you may also learn if there is perhaps a solution available to the problem you have. | ||
If you are using operating system which has no Windows Error Reporting capabilities (like Windows 2000), you might | If you are using operating system which has no Windows Error Reporting capabilities (like Windows 2000), or if need a response to the problem you have, you might | ||
also send the crash files to email '''''support@bistudio.com'''''. | also want to send the crash files to email '''''support@bistudio.com'''''. | ||
==See Also== | ==See Also== | ||
Revision as of 22:02, 3 March 2008
Bohemia Interactive has provided some helpful files when you experience a crash while playing or editing in Operation Flashpoint and Armed Assault.
Armed Assault
The arma.rpt, arma.bidmp and arma.mdmp files are located in your user\application\arma folder.
C:\Documents and Settings\username\Local Settings\Application Data\ArmA
Operation Flashpoint
Two files are created when OFP crashes, flashpoint.rpt and context.bin. These files are located in the root of the game directory and are only present if a crash is experienced.
The flashpoint.rpt contains information about which addons you have loaded, how much memory you have, which version you are running at the time of the crash. This can be a useful debugging tool if you are editing the mission files by hand, editing model configs. This file will often point to the cause of the crash.
The context.bin is a binary file and contains very little information to the end user.
DirectX
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.
To do this, hit the Windows "Start" button, and then select "Run...". In the dialog box that then comes up enter "dxdiag". After letting it finish (this will take a minute or so), click on "Save All Information", and specify a location of where the file should be created.
Sending Crash Files
When you experience a crash, you can help fixing the issue by sending the crash files using Windows Error Reporting. We are participating in this system and we are able to sort and analyze the crash dumps you send this way.
By sending the crash files you help us to improve stability of the game, and you may also learn if there is perhaps a solution available to the problem you have.
If you are using operating system which has no Windows Error Reporting capabilities (like Windows 2000), or if need a response to the problem you have, you might also want to send the crash files to email support@bistudio.com.