Troubleshooting Vista – ArmA: Armed Assault

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Unofficial, unsupported troubleshooting page for Windows Vista 32-bit and Windows Vista 64-bit.<br>
Unofficial, unsupported troubleshooting page for Windows Vista 32-bit and Windows Vista 64-bit.
 
This information is until now current with Patch: <b>v1.08hotfix</b>
This information is until now current with Patch: <b>v1.08hotfix</b>
<br>
 
= Getting ArmA to run properly on Vista =
= Getting ArmA to run properly on Vista =
*Install all updates available from Windows Update
*Install all updates available from Windows Update
*Install DirectX9/10 Redistributable (Links: [http://downloads.guru3d.com/download.php?det=1321 Guru3d])
*Install DirectX9/10 Redistributable (Links: {{Link|http://downloads.guru3d.com/download.php?det{{=}}1321|Guru3d}})
*Install one of the latest ATI or Nvidia drivers available (Links [http://www.ati.com ATI][http://www.nvidia.com NVIDIA] and  [http://downloads.guru3d.com/ Guru3d]
*Install one of the latest ATI or Nvidia drivers available (Links {{Link|http://www.ati.com|ATI}}{{Link|http://www.nvidia.com|NVIDIA}} and  {{Link|http://downloads.guru3d.com/|Guru3d}})
*Install Vista pre-sp1 hotfixes [http://support.microsoft.com/kb/940105 940105][http://support.microsoft.com/kb/936710 936710][http://support.microsoft.com/kb/938194 938194] and  [http://support.microsoft.com/kb/938979 938979]
*Install Vista SP1 (when released) OR pre-SP1 hotfixes {{Link|http://support.microsoft.com/kb/940105|940105}}{{Link|http://support.microsoft.com/kb/936710|936710}}{{Link|http://support.microsoft.com/kb/938194|938194}} and  {{Link|http://support.microsoft.com/kb/938979|938979}}
*Adjust [http://community.bistudio.com/wiki/ArmA:_Startup_Parameters ArmA shortcut] to include -maxmem=512
*Adjust [[ArmA:_Startup_Parameters|ArmA shortcut]] to include -maxmem=512
<br>
<br>


= Known Issues and Resolutions =
= Known Issues and Resolutions =
==64-bit Windows with 4GB RAM, black loading screen==
== 64-bit Windows with 4GB RAM, black loading screen ==
*Until either Bohemia Interactive, Microsoft or the Video Card producers come up with a solution, you can workaround this problem by limiting your System Memory to 3GB by a simple change of settings and a reboot:
This issue should be fixed in [[ArmA Beta Patch 1.15]]
 
If you are not comfortable installing beta patched and you prefer to wait for a regular patch released, you can try following workarounds meanwhile:
*You can run windowed mode with the -windowed switch. (or use ArmaLauncher)
**The resize arrows for the window do not appear but you can still adjust the size.
**If you have issues adjusting the size or wish to manually set the windowed resolution, open your Arma.cfg file and manually set the values for winW and winH. Arma.cfg is located in %userprofile%\Documents\Arma\Arma.cfg
*Fullscreen mode: Limit your System Memory to 3GB by a simple change of settings and a reboot:
**Press windowskey+R, and run msconfig
**Press windowskey+R, and run msconfig
**At the boot tab, pick advanced options and put maximum memory to 3072
**At the boot tab, pick advanced options and put maximum memory to 3072
Line 22: Line 29:
**bcdedit /copy {current} /d "Limited to 3GB"
**bcdedit /copy {current} /d "Limited to 3GB"
**bcdedit /set {Insert given new entry ID here} truncatememory 3221225472
**bcdedit /set {Insert given new entry ID here} truncatememory 3221225472
*More info on boot parameters available below, in the section [http://community.bistudio.com/wiki/ArmA:_Troubleshooting_Vista#Related_Links Related Links]
*More info on boot parameters available below, in the [[#Related Links|Related Links]] section
<br>
<br>


==D3DX9_30.dll Not Found==
== D3DX9_30.dll Not Found ==
*Check [http://community.bistudio.com/wiki/ArmA:_Troubleshooting_Vista#Getting_ArmA_to_run_properly_on_Vista above] for the DirectX9/10 redistributable, this resolves this issue.
*Check [[ArmA: Armed Assault: Troubleshooting_Vista#Getting_ArmA_to_run_properly_on_Vista|above]] for the DirectX9/10 redistributable, this resolves this issue.
<br>
<br>
==When shutting down the game, you get a bluescreen "Process has locked Pages"==
== When shutting down the game, you get a bluescreen "Process has locked Pages" ==
*This is a problem confirmed with X-Fi cards and their drivers. [http://ccftp.creative.com/manualdn/Drivers/AVP/10319/0x0E4E812A/SBXF_PCDVT_LB_2_15_0004.exe Driver Release 2.15.0004] or  [http://downloads.guru3d.com/download.php?det=1646 2.15.0002] resolves this issue
*This is a problem confirmed with X-Fi cards and their drivers. {{Link|http://ccftp.creative.com/manualdn/Drivers/AVP/10319/0x0E4E812A/SBXF_PCDVT_LB_2_15_0004.exe|Driver Release 2.15.0004}} or  {{Link|http://downloads.guru3d.com/download.php?det{{=}}1646|2.15.0002}} resolves this issue
* Otherwise, You can add the startup parameter -dsound to [http://community.bistudio.com/wiki/ArmA:_Startup_Parameters ArmA Shortcut] <u>but other weird sound problems might arise in that case</u>.
* Otherwise, You can add the startup parameter -dsound to [[ArmA:_Startup_Parameters|ArmA Shortcut]] <u>but other weird sound problems might arise in that case</u>.
<br>
<br>
==After a shortwhile I get weird textures and models==
== After a shortwhile I get weird textures and models ==
*Make sure you have adjusted your startup shortcut to include -maxmem=512, in some cases it might be nececairy to tweak it further back. Try 384.
*Make sure you have adjusted your startup shortcut to include -maxmem=512, in some cases it might be necessary to tweak it further back. Try 384.
<br>
<br>
==Unable to connect to any servers, or game locks up when going to multiplayer list==
== Unable to connect to any servers, or game locks up when going to multiplayer list ==
*Make sure your Windows Firewall allows ArmA.exe
*Make sure your Windows Firewall allows ArmA.exe
*Make sure that (if installed) other firewall applications allow ArmA.exe access
*Make sure that (if installed) other firewall applications allow ArmA.exe access
Line 41: Line 48:
<br>
<br>


=Related Links=
= Related Links =
==Current Forum Discussion Thread==
== Current Forum Discussion Thread ==
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69307 BIS Forums Vista Troubleshooting thread, the one and only]
*{{Link|link= http://forums.bistudio.com/showthread.php?t=63474|text= BIS Forums Vista Troubleshooting thread, the one and only}}


==Resources==
== Resources ==
*[http://msdn2.microsoft.com/en-us/library/ms791501.aspx Windows XP & Vista Boot parameters explained]
*{{Link|http://msdn.microsoft.com/en-us/library/ff542290.aspx|Windows XP & Vista Boot parameters explained}}


==Old Forum Discussion Threads==
== Old Forum Discussion Threads ==
<b>Note:</b> Most of these are outdated and the proper information has been substracted and processed in this wiki
<b>Note:</b> Most of these are outdated and the proper information has been substracted and processed in this wiki
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=62503;hl=vista Vista Black load screen?]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=62503;hl=vista|text= Vista Black load screen?}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69249;hl=vista Vista Compatibility]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69249;hl=vista|text= Vista Compatibility}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68827;hl=vista Instant crash, game does not even load (Vista 64)]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68827;hl=vista|text= Instant crash, game does not even load (Vista 64)}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69134;hl=vista Got my ArmA working properly on Vista/8800GTS]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69134;hl=vista|text= Got my ArmA working properly on Vista/8800GTS}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69118;hl=vista Connection issues in Vista]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=69118;hl=vista|text= Connection issues in Vista}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=67027;hl=vista Hotfix for Vista related to out of memory errors]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=67027;hl=vista|text= Hotfix for Vista related to out of memory errors}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=67011;hl=vista Nvidia drivers 163.44 and Vista 32/64 bit Hotfix]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=67011;hl=vista|text= Nvidia drivers 163.44 and Vista 32/64 bit Hotfix}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68025;hl=vista Vista64 w/4gig of ram black screen **FIX*]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68025;hl=vista|text= Vista64 w/4gig of ram black screen **FIX*}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68537;hl=vista Any Fix for Black Screen Vistax64]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68537;hl=vista|text= Any Fix for Black Screen Vistax64}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68363;hl=vista To help all Vista & 8800 users read here!]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68363;hl=vista|text= To help all Vista & 8800 users read here!}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68529;hl=vista No problems with Vista]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68529;hl=vista|text= No problems with Vista}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68495;hl=vista Windows Vista with ATI Graphics Card]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68495;hl=vista|text= Windows Vista with ATI Graphics Card}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68470;hl=vista Vista 32 bit Problems]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68470;hl=vista|text= Vista 32 bit Problems}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68406;hl=vista Vista and Sound Issues]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=68406;hl=vista|text= Vista and Sound Issues}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=66666;hl=vista 8800 ultra vista 64 problem]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=66666;hl=vista|text= 8800 ultra vista 64 problem}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=64690;hl=vista Vista x64 + Radeon X1900XT unplayable]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=64690;hl=vista|text= Vista x64 + Radeon X1900XT unplayable}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=66639;hl=vista Microsoft releases Vista performance fix packs]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=66639;hl=vista|text= Microsoft releases Vista performance fix packs}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=66040;hl=vista FIX Memory errors back to desktop (VISTA)]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=66040;hl=vista|text= FIX Memory errors back to desktop (VISTA)}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=65781;hl=vista Vista 64Bit]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=65781;hl=vista|text= Vista 64Bit}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=64543;hl=vista Armed Assault Vista X64 issues]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=64543;hl=vista|text= Armed Assault Vista X64 issues}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=62346;hl=vista TrackIR 4 Vista]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=62346;hl=vista|text= TrackIR 4 Vista}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=61983;hl=vista Speed up SATA Hard Drives in Windows Vista]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=61983;hl=vista|text= Speed up SATA Hard Drives in Windows Vista}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=61316;hl=vista Vista Performance Tip]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=61316;hl=vista|text= Vista Performance Tip}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=60231;hl=vista Windows Vista or d3dx9_30.dll]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=60231;hl=vista|text= Windows Vista or d3dx9_30.dll}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=57916;hl=vista 8007000e Error in Vista]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=57916;hl=vista|text= 8007000e Error in Vista}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=58334;hl=vista Vsync and Vista]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=58334;hl=vista|text= Vsync and Vista}}
*[http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=57702;hl=vista Vista or Patch issue when trying to launch?]
*{{Link|link= http://www.flashpoint1985.com/cgi-bin/ikonboard311/ikonboard.cgi?act=ST;f=68;t=57702;hl=vista|text= Vista or Patch issue when trying to launch?}}
<br>
<br>


=See Also=
= See Also =
* [[Help:ArmA: Bug List|Bug List]]
<!-- * [[Help:ArmA: Bug List|Bug List]] -->
* [[ArmA: System Requirements|System Requirements]]
* [[ArmA: System Requirements|System Requirements]]


[[Category:ArmA: Troubleshooting]]
{{GameCategory|arma1|Troubleshooting}}

Latest revision as of 09:52, 19 April 2024

Unofficial, unsupported troubleshooting page for Windows Vista 32-bit and Windows Vista 64-bit.

This information is until now current with Patch: v1.08hotfix

Getting ArmA to run properly on Vista

  • Install all updates available from Windows Update
  • Install DirectX9/10 Redistributable (Links: Guru3d)
  • Install one of the latest ATI or Nvidia drivers available (Links ATI, NVIDIA and Guru3d)
  • Install Vista SP1 (when released) OR pre-SP1 hotfixes 940105, 936710, 938194 and 938979
  • Adjust ArmA shortcut to include -maxmem=512


Known Issues and Resolutions

64-bit Windows with 4GB RAM, black loading screen

This issue should be fixed in ArmA Beta Patch 1.15

If you are not comfortable installing beta patched and you prefer to wait for a regular patch released, you can try following workarounds meanwhile:

  • You can run windowed mode with the -windowed switch. (or use ArmaLauncher)
    • The resize arrows for the window do not appear but you can still adjust the size.
    • If you have issues adjusting the size or wish to manually set the windowed resolution, open your Arma.cfg file and manually set the values for winW and winH. Arma.cfg is located in %userprofile%\Documents\Arma\Arma.cfg
  • Fullscreen mode: Limit your System Memory to 3GB by a simple change of settings and a reboot:
    • Press windowskey+R, and run msconfig
    • At the boot tab, pick advanced options and put maximum memory to 3072
    • Reboot
    • You can also revert the setting by above method to get your full 4GB back
  • More methods might be listed soon, together with a method to get a selection screen at system boot up to pick "Normal Operation" and "Limited to 3GB"
  • You could add this selection by using command-line tool (administrator-privileges needed) BCDEdit with following commands:
    • bcdedit /copy {current} /d "Limited to 3GB"
    • bcdedit /set {Insert given new entry ID here} truncatememory 3221225472
  • More info on boot parameters available below, in the Related Links section


D3DX9_30.dll Not Found

  • Check above for the DirectX9/10 redistributable, this resolves this issue.


When shutting down the game, you get a bluescreen "Process has locked Pages"

  • This is a problem confirmed with X-Fi cards and their drivers. Driver Release 2.15.0004 or 2.15.0002 resolves this issue
  • Otherwise, You can add the startup parameter -dsound to ArmA Shortcut but other weird sound problems might arise in that case.


After a shortwhile I get weird textures and models

  • Make sure you have adjusted your startup shortcut to include -maxmem=512, in some cases it might be necessary to tweak it further back. Try 384.


Unable to connect to any servers, or game locks up when going to multiplayer list

  • Make sure your Windows Firewall allows ArmA.exe
  • Make sure that (if installed) other firewall applications allow ArmA.exe access
  • Make sure that your router/modem also allows ArmA's outgoing UDP ports towards the internet


Related Links

Current Forum Discussion Thread

Resources

Old Forum Discussion Threads

Note: Most of these are outdated and the proper information has been substracted and processed in this wiki

  • Vista Black load screen? (dead link)
  • Vista Compatibility (dead link)
  • Instant crash, game does not even load (Vista 64) (dead link)
  • Got my ArmA working properly on Vista/8800GTS (dead link)
  • Connection issues in Vista (dead link)
  • Hotfix for Vista related to out of memory errors (dead link)
  • Nvidia drivers 163.44 and Vista 32/64 bit Hotfix (dead link)
  • Vista64 w/4gig of ram black screen **FIX* (dead link)
  • Any Fix for Black Screen Vistax64 (dead link)
  • To help all Vista & 8800 users read here! (dead link)
  • No problems with Vista (dead link)
  • Windows Vista with ATI Graphics Card (dead link)
  • Vista 32 bit Problems (dead link)
  • Vista and Sound Issues (dead link)
  • 8800 ultra vista 64 problem (dead link)
  • Vista x64 + Radeon X1900XT unplayable (dead link)
  • Microsoft releases Vista performance fix packs (dead link)
  • FIX Memory errors back to desktop (VISTA) (dead link)
  • Vista 64Bit (dead link)
  • Armed Assault Vista X64 issues (dead link)
  • TrackIR 4 Vista (dead link)
  • Speed up SATA Hard Drives in Windows Vista (dead link)
  • Vista Performance Tip (dead link)
  • Windows Vista or d3dx9_30.dll (dead link)
  • 8007000e Error in Vista (dead link)
  • Vsync and Vista (dead link)
  • Vista or Patch issue when trying to launch? (dead link)


See Also