BTS Guidelines: Difference between revisions

Revision as of 14:26, 9 March 2007

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 ==Duplicate Handling==
-* Change to "Resolved" right to  "Change Status To:"-Button
+===Method 1===
-* press "Change Status To:"
+# Change to '''Resolved''' right to  ''Change Status To:''-Button
-* on the next Page
+# press ''Change Status To:''
-** change Resolution to "duplicate"
+# Resolve page will open
-** insert the id of the duplicate entry ('''note''': this entry will not be altered)
+# change Resolution to '''duplicate'''
-** if appropriate check the  "Close immediate"-checkbox
+# insert the '''id''' of the duplicate entry ('''note''': this entry will not be altered)
-** leave a note, why this is a duplicate
+# leave a note, why this is a duplicate
-** press "Resolve Issue"
+# press ''Resolve Issue''
+===Method 1===
+# add a ''Relationship'' '''duplicate''' via ''Add Relationship'' to the other '''id'''
+# Change to '''Closed''' right to  ''Change Status To:''-Button
+# press ''Change Status To:''
+# Close page will open
+# change Resolution to '''duplicate'''
+# leave a note, why this is a duplicate
+# press ''Close Issue''
 [[Category:BTS]]