Crash Report – Arma Reforger

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Revision as of 17:43, 4 November 2023 by Reyhard (talk | contribs) (workbench logs location)
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Crash Reporter

In the unfortunate event of a crash, the Crash Reporter collects crash information in order to allow Bohemia Interactive to collect and process the crash reasons.

This is an important stone in the user feedback process.

The Crash Reporter dialog.

Dialog

The Crash Reporter dialog offers a feedback field allowing the end user to provide details regarding the crash:

  • The most important aspect of a report is reproducibility: which relevant steps lead to this crash
  • If the reproduction is not guaranteed (e.g a "random" crash), then an accurate description of the context is welcome
  • If there was absolutely nothing relevant, just sending crash files will do
Correct Feedback Incorrect Feedback
  • 100% repro: place a HMMWV, get in as driver, then switch to any rear seat = crash
  • Using World Editor with these mods crashes on opening Everon
  • The Game Master teleported me twice in 5s, then I crashed
  • Pasting in viewport does that
  • It doesn't work
  • It crashed
  • Fix it!
Dialog Availability
Operating System Dedicated Server Game Workbench
Windows Unchecked Checked Checked
Linux Unchecked N/A N/A

The dialog allows the user to cancel report sending.

The files are automatically sent if the dialog is not available, unless the disableCrashReporter startup parameter is used.

Crash Reports Log

CrashReports.log is a file containing information from crash reports that were sent to Bohemia Interactive through Crash Reporter. It contains the following crash information:

  • Date and Time
  • Game version
  • State - Canceled, Failed (with error code), Successful (with report's GUID)

The GUID can be used as a reference to keep track while communicating with Bohemia Interactive.

ⓘ
The Dedicated Server stacks reports as the server may run unattended with autorestart. Only the last crash report is kept for Game/Workbench.


Logs Directory

Logs for Game are stored in the following directory:

Operating System Logs Directory
Windows 
%userprofile%\Documents\My Games\ArmaReforger\logs

Logs for Workbench are stored in the following directory:

Operating System Logs Directory
Windows 
%userprofile%\Documents\My Games\ArmaReforgerWorkbench\logs

Feedback Tracker

The Bohemia Interactive Feedback Tracker is a public feedback tracker available to end-users allowing them to report encountered issues.

ⓘ
Be sure to follow the How-To guide and to use Search before posting.
Available Forms
PC (Project: Arma Reforger) Xbox (Project: Arma Reforger Xbox)
Bug Report New Arma Reforger Bug Report New Arma Reforger Xbox Bug Report
Private Bug Report New Arma Reforger Private Bug Report New Arma Reforger Private Xbox Bug Report
Modding Bug Report New Arma Reforger Modding Bug Report N/A


See Also

Retrieved from "https://community.bistudio.com/wiki?title=Arma_Reforger:Crash_Report&oldid=347932"