Crash Files: Difference between revisions

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[[Bohemia Interactive]] has provided some helpful files when you experience a crash while playing or editing in [[OFP|Operation Flashpoint]] and [[ArmA|Armed Assault]].  
[[Bohemia Interactive]] has provided some helpful files when you experience a crash while playing or editing in [[OFP|Operation Flashpoint]] and [[ArmA|Armed Assault]].  
== Arma 3 Alpha==
The '''arma3.rpt''', '''arma3.bidmp''' and '''arma3.mdmp''' files are located in your [[-profiles]] root directory, or if used without this parameter then it can be found in these default locations:
WINDOWS VISTA / 7 / 8:
<code>'''%userprofile%'''\AppData\Local\Arma 3 Alpha</code>
or
<code>'''%userprofile%'''\AppData\Local\Arma 3 Alpha Lite</code>


== ARMA 2 OA==  
== ARMA 2 OA==  
Line 41: Line 49:


== Sending Crash Files ==
== Sending Crash Files ==
* For '''Arma 3 Alpha''' use [http://feedback.arma3.com/ Arma 3 Feedback Tracker] to send crash files. [http://feedback.arma3.com/how-to-user.html.html How To Guide]
* For '''ARMA2 & OA''' follow instructions in [http://forums.bistudio.com/showthread.php?110823-Got-game-crash-Do-this this] forum thread.
When you experience a crash, you can help fixing the issue by sending the crash files using [http://www.microsoft.com/whdc/maintain/WERHelp.mspx Windows Error Reporting]. We are participating in this system and we are able to sort and analyze the crash dumps you send this way.
When you experience a crash, you can help fixing the issue by sending the crash files using [http://www.microsoft.com/whdc/maintain/WERHelp.mspx Windows Error Reporting]. We are participating in this system and we are able to sort and analyze the crash dumps you send this way.



Revision as of 15:08, 10 March 2013

Bohemia Interactive has provided some helpful files when you experience a crash while playing or editing in Operation Flashpoint and Armed Assault.

Arma 3 Alpha

The arma3.rpt, arma3.bidmp and arma3.mdmp files are located in your -profiles root directory, or if used without this parameter then it can be found in these default locations:

WINDOWS VISTA / 7 / 8: %userprofile%\AppData\Local\Arma 3 Alpha or %userprofile%\AppData\Local\Arma 3 Alpha Lite

ARMA 2 OA

The arma2OA.rpt, arma2OA.bidmp and arma2OA.mdmp files are located in your -profiles root directory, or if used without this parameter then it can be found in these default locations:

WINDOWS XP: %userprofile%\Local Settings\Application Data\ArmA 2 OA

WINDOWS VISTA / 7: %userprofile%\AppData\Local\ArmA 2 OA

ARMA 2

The arma2.rpt, arma2.bidmp and arma2.mdmp files are located in your -profiles root directory, or if used without this parameter then it can be found in these default locations:

WINDOWS XP: %userprofile%\Local Settings\Application Data\ArmA 2

WINDOWS VISTA / 7: %userprofile%\AppData\Local\ArmA 2

Armed Assault

The arma.rpt, arma.bidmp and arma.mdmp files are located in your -profiles root directory, or if used without this parameter then it can be found in these default locations:

WINDOWS XP: %userprofile%\Local Settings\Application Data\ArmA

WINDOWS VISTA / 7: %userprofile%\AppData\Local\ArmA

Operation Flashpoint

Two files are created when OFP crashes, flashpoint.rpt and context.bin. These files are located in the root of the game directory and are only present if a crash is experienced.

The flashpoint.rpt contains information about which addons you have loaded, how much memory you have, which version you are running at the time of the crash. This can be a useful debugging tool if you are editing the mission files by hand, editing model configs. This file will often point to the cause of the crash.

The context.bin is a binary file and contains very little information to the end user.

DirectX

To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.

To do this, hit the Windows "Start" button, and then select "Run...". In the dialog box that then comes up enter "dxdiag". After letting it finish (this will take a minute or so), click on "Save All Information", and specify a location of where the file should be created.

Sending Crash Files

When you experience a crash, you can help fixing the issue by sending the crash files using Windows Error Reporting. We are participating in this system and we are able to sort and analyze the crash dumps you send this way.

By sending the crash files you help us to improve stability of the game, and you may also learn if there is perhaps a solution available to the problem you have.

If you are using operating system which has no Windows Error Reporting capabilities (like Windows 2000), or if need a response to the problem you have, you might also want to send the crash files to email support@bistudio.com.

See Also

OFP: TroubleShooting

ArmA: Troubleshooting