Crash Files: Difference between revisions

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{{SideTOC}}
{{TOC|side}}
== Location ==
== Location ==


{{Informative |The crash file folder of {{arma3}} can be quickly accessed with:
{{Feature|important| If  [[Arma 3: Startup Parameters|-profiles]] startup parameter is used, the crash files will be located in that directory. In addition, the [[:Category:Eden Editor|Eden Editor]] option "Open Log Folder" will open this folder. This parameter can also be found in the [[Arma_3_Launcher#Parameters|Arma 3 Launcher]].}}
* Press <tt>WIN + R</tt> to open the run command.
* Then enter <tt>%localappdata%/Arma 3</tt> and confirm
----
* Create a text file and copy <tt>start "" "%localappdata%/Arma 3"</tt> in it
* Save it as <tt>arma3LogFiles.bat</tt>
* Double click on the file and the folder will be opened


Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder.
{{Feature|informative|The crash file folder of {{arma3}} can be quickly accessed with:
* Press {{Controls|Windows|R}} to open the run command
* Type {{hl|%localappdata%\Arma 3}} (for {{arma3}}) and confirm
See other paths for other games/operating systems in the table below.
}}
}}
{{Important| If  [[Arma_3_Startup_Parameters|-profiles]] startup parameter is used, the crash files will be located in that directory. In addition, the [[Eden Editor]] option "Open Log Folder" will open this folder. This parameter can also be found in the [[Arma_3_Launcher#Parameters|Arma 3 Launcher]].}}


{| class="wikitable"
{| class="wikitable"
! Game !! Files !! Directory
! Game
! Files
! Directory
! Operating System
|-
|-
| {{arma3}}
| rowspan="2" | {{arma3}}
|
| rowspan="2" |
* arma3.rpt
* arma3.rpt
* arma3.bidmp
* arma3.bidmp
* arma3.mdmp
* arma3.mdmp
| rowspan="3" |
| {{hl|%localappdata%\Arma 3}}
Windows Vista → Windows 10<br>
| Windows 7 &rarr; Windows 10
<tt>%localappdata%/Arma 3</tt><br>
|-
<tt>%localappdata%/Arma 2 OA</tt><br>
| {{hl|/home/X/.local/share/Arma 3/}}
<tt>%localappdata%/Arma 2</tt>
| Linux
|-
|-
| {{Name|arma2oa|short}}
| rowspan="2" | {{Name|arma2oa|short}}
|
| rowspan="2" |
* arma2OA.rpt
* arma2OA.rpt
* arma2OA.bidmp
* arma2OA.bidmp
* arma2OA.mdmp
* arma2OA.mdmp
| {{hl|%localappdata%\Arma 2 OA}}
| Windows Vista &rarr; Windows 10
|-
| {{hl|%userprofile%\Local Settings\Application Data\Arma 2 OA}}
| Windows XP
|-
|-
| {{arma2}}
| rowspan="2" | {{arma2}}
|
| rowspan="2" |
* arma2.rpt
* arma2.rpt
* arma2.bidmp
* arma2.bidmp
* arma2.mdmp
* arma2.mdmp
| {{hl|%localappdata%\Arma 2}}
| Windows Vista &rarr; Windows 10
|-
| {{hl|%userprofile%\Local Settings\Application Data\Arma 2}}
| Windows XP
|-
|-
| {{arma}}
| {{arma1}}
|
|
* arma.rpt
* arma.rpt
* arma.bidmp
* arma.bidmp
* arma.mdmp
* arma.mdmp
|
| {{hl|&lt;profileDirectory&gt;\ArmA}}
<tt>&lt;profileDirectory&gt;\ArmA</tt>
| Windows XP &rarr; Windows 10
|-
|-
| {{ofp}}
| {{ofp}}
Line 52: Line 61:
* flashpoint.rpt (same role as .rpt files)
* flashpoint.rpt (same role as .rpt files)
* context.bin
* context.bin
|
| {{hl|&lt;GameDirectory&gt;}}
<tt>&lt;GameDirectory&gt;</tt>
| Windows 95 &rarr; Windows 10
|}
|}


== Log File Content Explained ==
== Log File Content Explained ==
{{Feature_arma3|This section is only valid for {{arma3}}!}}
 
{{Informative|This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.}}
{{Feature|arma3|This section is only valid for {{arma3}}!}}
{{Feature|informative|This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.}}
 
=== Beginning of the Log File ===  
=== Beginning of the Log File ===  
<spoiler text="Show">
<spoiler text="Show">
<syntaxhighlight lang="cpp">
<syntaxhighlight lang="cpp">
Line 110: Line 123:
10:35:03    20                                              Arma 3 Contact    1021790    yes        yes        yes    yes
10:35:03    20                                              Arma 3 Contact    1021790    yes        yes        yes    yes
10:35:03    21  Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220    yes        yes        yes    yes
10:35:03    21  Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220    yes        yes        yes    yes
10:35:03    22                                    Arma 3 - Prague Content 2    1175380    yes        yes        no    yes
10:35:03 --------------------------------------------------------------------------------------------------------------------------
10:35:03 --------------------------------------------------------------------------------------------------------------------------
</syntaxhighlight>
</syntaxhighlight>
</spoiler>
</spoiler>
=== Common Errors and Warnings ===
=== Common Errors and Warnings ===
{| class="wikitable sortable" width="100%"
 
{{Feature|informative|
{{Colorball|green}} &rarr; No action needed<br>
{{Colorball|orange}} &rarr; Issue should be fixed<br>
{{Colorball|red}} &rarr; Issue '''must''' be fixed<br>
{{Colorball|grey}} &rarr; A false error; no action required
}}
 
{| class="wikitable sortable align-center-col-3" style="width: 100%"
|-
|-
! Message (Exact message can vary) !! Explanation !! Significance
! Message (Exact message can vary) !! Explanation !! Significance
|-
|-
| ''Warning Message: Picture iconmanleader not found''
| ''Warning Message: Picture iconmanleader not found''
| An image or icon was not found
| An image or icon was not found.
| <center>{{colorball|green}} </center>
| {{Colorball|green}}
|-
| ''Warning Message: You cannot play/edit this mission; it is dependent on downloadable content that has been deleted.'''a3_characters_f'''''
| False error that can be ignored - only with ''a3_characters_f''
| {{Colorball|grey}}
|-
|-
| ''Updating base class RscShortcutButton->RscButton...'' || Caused by inheriting from wrong config while modifiying an existing base class. Currently {{arma3}} has a lot of these issues out of the box.
| ''Updating base class RscShortcutButton->RscButton...'' || Caused by inheriting from wrong config while modifiying an existing base class. Currently {{arma3}} has a lot of these issues out of the box.
| <center>{{colorball|red}} </center>
| {{Colorball|red}}
|-
| ''Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably)'' || Attempt to delete a class failed.
| {{Colorball|red}}
|-
|-
| ''Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably).'' || Attempt to delete a class failed.
| ''SimulWeather - Cloud Renderer - noise texture file is not specified!''
| <center>{{colorball|red}} </center>
|
| {{Colorball|grey}}
|-
|-
| ''SimulWeather - Cloud Renderer - noise texture file is not specified!'' || |
| ''Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext''
| <center>{{colorball|gray}} </center>
|
| {{Colorball|red}}
|-
| ''a3\characters_f\proxies\flag.p3d: No geometry and no visual shape''
|
| {{Colorball|green}}
|-
|-
| ''Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext'' ||
| ''B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret''
| <center>{{colorball|red}} </center>
|
| {{Colorball|green}}
|-
|-
| ''a3\characters_f\proxies\flag.p3d: No geometry and no visual shape'' ||  |
| ''No face for B Alpha 1-4:1''<br>''No speaker given for 'Sotiris Zenon'''
| <center>{{colorball|green}} </center>
|
| {{Colorball|green}}
|-
|-
| ''B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret'' ||  |
| ''Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView''
| <center>{{colorball|green}} </center>
|
| {{Colorball|green}}
|-
|-
| ''No face for B Alpha 1-4:1''<br>''No speaker given for 'Sotiris Zenon''' ||  |
| ''hidebullet_001 - unknown animation source codrivermuzzle_revolving''
| <center>{{colorball|green}} </center>
|
| {{Colorball|green}}
|-
|-
| ''Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView'' ||  |
| ''Trying to create an invalid center EMPTY''
| <center>{{colorball|green}} </center>
|
| {{Colorball|Orange}}
|-
|-
| ''hidebullet_001 - unknown animation source codrivermuzzle_revolving'' ||  |
| ''ModParams - Undefined or empty mod directory''
| <center>{{colorball|green}} </center>
| [[modParams]] was unable to find the specified mod directory.
| {{Colorball|orange}}
|-
|-
| ''Trying to create an invalid center EMPTY'' ||  |
| ''Unit is not in cargo''
| <center>{{colorball|Orange}} </center>
|  
| {{Colorball|green}}
|-
|-
| ''ModParams - Undefined or empty mod directory'' || [[modParams]] command was unable to find the specified mod directory
| ''Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]''
| <center>{{colorball|orange}} </center>
|  
| {{Colorball|green}}
|-
|-
| ''Unit is not in cargo'' ||  
| ''Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2''
| <center>{{colorball|green}} </center>
|  
| {{Colorball|green}}
|-
|-
| ''Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]'' ||  
| ''"Some path": Missing ';' at the end of line''
| <center>{{colorball|green}} </center>
|  
| {{Colorball|orange}}
|-
|-
| ''Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2'' ||
| ''"Unsupported language English in stringtable"''
| <center>{{colorball|green}} </center>
| Happens if an entry was not found in the desired language e.g., '''English'''. This error will even show if it falls back to another lanuage e.g., '''Original'''. When stringtable can't find the entry it wants, it first tries '''Original''' entry, then '''English''' after that, the first entry in the stringtable is taken.
| {{Colorball|orange}}
|-
|-
| ''"Some path": Missing ';' at the end of line'' ||  
| ''Serialization of Control variables is not implemented'' || Can be produced when the game is saved (e.g. via [[saveGame]]).<br>
| <center>{{colorball|orange}} </center>
Possible reasons:
* [[missionNamespace]] contained a [[Control]] variable.
* A script or function that was running contained a [[Control]] variable and did not use [[disableSerialization]].
Solution: Use the [[uiNamespace]] to save [[Control]] variables and use [[disableSerialization]] in scripts and functions that contain [[Control]] variables.
| {{Colorball|orange}}
|-
|-
| ''"Unsupported language English in stringtable"'' || Happens if an entry was not found in the desired language e.g., '''English'''. This error will even show if it falls back to another lanuage e.g., '''Original'''. When stringtable can't find the entry it wants, it first tries '''Original''' entry, then '''English''' after that, the first entry in the stringtable is taken.
|''DiaryParser: <nowiki><br/></nowiki> without corresponding <nowiki><br></nowiki>''
| <center>{{colorball|orange}} </center>
|Erroneous ''&amp;lt;/br&amp;gt;'' (<nowiki></br></nowiki>) instead of ''&amp;lt;br/&amp;gt;'' (<nowiki><br/></nowiki>) used in [[Stringtable.xml|stringtable.xml]] for localized string that is being used with [[createDiaryRecord]] or [[setDiaryRecordText]]. Does not seem to care for <nowiki></br></nowiki> used in scripts directly.  
|{{Colorball|green}}
|}  
|}  


{{Informative|
{{colorball|green}} → No action needed
<br/>{{colorball|orange}} → Issue should be fixed
<br/>{{colorball|red}} → Issue needs to be fixed
<br/>{{colorball|gray}} → A false error. No action required}}


== Creating a diagnostic file for DirectX ==
== Creating a diagnostic file for DirectX ==
Line 182: Line 227:
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.


* Press <tt>WIN+R</tt> to open the run command.
* Press {{Controls|Windows|R}} to open the run command.
* Enter <tt>dxdiag</tt> and confirm
* Enter {{hl|dxdiag}} and confirm
* After data collection is done, click on "Save All Information" and specify a location of where the file should be created.
* After data collection is done, click on "Save All Information" and specify a location of where the file should be created.


== Sending Crash Files ==
== Sending Crash Files ==


* For '''Arma 3''' use [http://feedback.arma3.com/ Arma 3 Feedback Tracker] to send crash files. [http://feedback.arma3.com/how-to-user.html.html How To Guide]
* For '''{{arma3}}''' use {{Link|http://feedback.arma3.com/|Arma 3 Feedback Tracker}} to send crash files. {{Link|https://feedback.bistudio.com/w/ft_a3_howto/|How To Guide}}
* For '''ARMA2 & OA''' follow the instructions provided in this [https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/ forum thread].
* For '''{{arma2}}''' & '''{{arma2oa}}''' follow the instructions provided in this {{Link|https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/|forum thread}}.
 


[[Category:ArmA: Troubleshooting]]
{{GameCategory|arma0|Troubleshooting}}
[[Category:ArmA 2: Troubleshooting]]
{{GameCategory|arma1|Troubleshooting}}
{{GameCategory|arma2|Troubleshooting}}
{{GameCategory|arma3|Troubleshooting}}

Latest revision as of 00:25, 2 February 2024

Location

⚠
If -profiles startup parameter is used, the crash files will be located in that directory. In addition, the Eden Editor option "Open Log Folder" will open this folder. This parameter can also be found in the Arma 3 Launcher.
ⓘ
The crash file folder of Arma 3 can be quickly accessed with:
  • Press ⊞ Win + R to open the run command
  • Type %localappdata%\Arma 3 (for Arma 3) and confirm
See other paths for other games/operating systems in the table below.
Game Files Directory Operating System
Arma 3
  • arma3.rpt
  • arma3.bidmp
  • arma3.mdmp
 %localappdata%\Arma 3 Windows 7 → Windows 10
/home/X/.local/share/Arma 3/ Linux
Arma 2:OA
  • arma2OA.rpt
  • arma2OA.bidmp
  • arma2OA.mdmp
 %localappdata%\Arma 2 OA Windows Vista → Windows 10
%userprofile%\Local Settings\Application Data\Arma 2 OA Windows XP
Arma 2
  • arma2.rpt
  • arma2.bidmp
  • arma2.mdmp
 %localappdata%\Arma 2 Windows Vista → Windows 10
%userprofile%\Local Settings\Application Data\Arma 2 Windows XP
Armed Assault
  • arma.rpt
  • arma.bidmp
  • arma.mdmp
 <profileDirectory>\ArmA Windows XP → Windows 10
Operation Flashpoint
  • flashpoint.rpt (same role as .rpt files)
  • context.bin
 <GameDirectory> Windows 95 → Windows 10


Log File Content Explained

Arma 3
This section is only valid for Arma 3!
ⓘ
This is WIP, please provide feedback in the Arma 3 Discord #community_wiki channel.

Beginning of the Log File

=====================================================================
== C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe
== "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Arma3_x64.exe" -skipIntro -noSplash -hugePages -showScriptErrors

Original output filename: Arma3Retail_DX11_x64
Exe timestamp: 2020/08/20 01:03:22
Current time:  2020/09/06 10:35:03

Type: Public
Build: Development
Version: 2.01.146606

Allocator: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Dll\tbb4malloc_bi_x64.dll [2017.0.0.0] [2017.0.0.0]
PhysMem: 24 GiB, VirtMem : 131072 GiB, AvailPhys : 18 GiB, AvailVirt : 131068 GiB, AvailPage : 19 GiB
=====================================================================

10:35:03 Detected number of DLCs: 26
10:35:03 DLC index:3 - unable to get DLC data
10:35:03 DLC index:23 - unable to get DLC data
10:35:03 DLC index:24 - unable to get DLC data
10:35:03 DLC index:25 - unable to get DLC data
10:35:03 ---------------------------------------------------------- Game ----------------------------------------------------------
10:35:03                                                                name      appId   owned  installed  available   isDlc
10:35:03                                                              Arma 3     107410     yes        yes        yes      no
10:35:03                                                             Unknown         -1      no         no         no     yes
10:35:03 ---------------------------------------------------------- Dlcs ----------------------------------------------------------
10:35:03  index                                                         name      appId   owned  installed  available   isDlc
10:35:03      0                              Arma 3 Alpha Lite - expires now     228800      no         no         no     yes
10:35:03      1                                                Arma 3 Server     233780     yes        yes         no     yes
10:35:03      2                                                 Arma 3 Tools     233800     yes        yes         no     yes
10:35:03      4                                            Arma 3 Soundtrack     249860     yes        yes         no     yes
10:35:03      5                                                  Arma 3 Maps     249861      no         no         no     yes
10:35:03      6                                        Arma 3 Tactical Guide     249862      no         no         no     yes
10:35:03      7                                                  Arma 3 Zeus     275700     yes        yes        yes     yes
10:35:03      8                                                 Arma 3 Karts     288520     yes        yes        yes     yes
10:35:03      9                                           Arma 3 Helicopters     304380     yes        yes        yes     yes
10:35:03     10                                          Arma 3 DLC Bundle 1     304400     yes        yes         no     yes
10:35:03     11                                              Arma 3 Marksmen     332350     yes        yes        yes     yes
10:35:03     12                                               Arma 3 Samples     390500     yes        yes         no     yes
10:35:03     13                                                  Arma 3 Apex     395180     yes        yes        yes     yes
10:35:03     14                                           Arma 3 Laws of War     571710     yes        yes        yes     yes
10:35:03     15                                                  Arma 3 Jets     601670     yes        yes        yes     yes
10:35:03     16                                          Arma 3 DLC Bundle 2     612480     yes        yes         no     yes
10:35:03     17                                                Arma 3 Malden     639600     yes        yes        yes     yes
10:35:03     18                                  Arma 3 Tac-Ops Mission Pack     744950     yes        yes        yes     yes
10:35:03     19                                                 Arma 3 Tanks     798390     yes        yes        yes     yes
10:35:03     20                                               Arma 3 Contact    1021790     yes        yes        yes     yes
10:35:03     21   Arma 3 Creator DLC: Global Mobilization - Cold War Germany    1042220     yes        yes        yes     yes
10:35:03 --------------------------------------------------------------------------------------------------------------------------
↑ Back to spoiler's top

Common Errors and Warnings

ⓘ
→ No action needed
→ Issue should be fixed
→ Issue must be fixed
→ A false error; no action required
Message (Exact message can vary) Explanation Significance
Warning Message: Picture iconmanleader not found An image or icon was not found.
Warning Message: You cannot play/edit this mission; it is dependent on downloadable content that has been deleted.a3_characters_f False error that can be ignored - only with a3_characters_f
Updating base class RscShortcutButton->RscButton... Caused by inheriting from wrong config while modifiying an existing base class. Currently Arma 3 has a lot of these issues out of the box.
Cannot delete class B_KickOff, it is referenced somewhere (used as a base class probably) Attempt to delete a class failed.
SimulWeather - Cloud Renderer - noise texture file is not specified!
Warning: looped for animation: a3\anims_f_epa\data\anim\sdr\cts\hubcleaned\briefing\hubbriefing_loop.rtm differs (looped now 0)! MoveName: hubbriefing_ext
a3\characters_f\proxies\flag.p3d: No geometry and no visual shape
B_LSV_01_unarmed_F: mainturret - unknown animation source mainturret
No face for B Alpha 1-4:1
No speaker given for 'Sotiris Zenon'
Strange convex component08 in a3\weapons_f_enoch\rifles\msbs\msbs65_ubs_f.p3d:geometryView
hidebullet_001 - unknown animation source codrivermuzzle_revolving
Trying to create an invalid center EMPTY
ModParams - Undefined or empty mod directory modParams was unable to find the specified mod directory.
Unit is not in cargo
Deinitialized shape [Class: "C_Soldier_VR_F"; Shape: "a3\characters_f_bootcamp\common\vr_soldier_f.p3d";]
Error: entity [ProxyFlag_Auto] still has its shape, ref_count=2
"Some path": Missing ';' at the end of line
"Unsupported language English in stringtable" Happens if an entry was not found in the desired language e.g., English. This error will even show if it falls back to another lanuage e.g., Original. When stringtable can't find the entry it wants, it first tries Original entry, then English after that, the first entry in the stringtable is taken.
Serialization of Control variables is not implemented Can be produced when the game is saved (e.g. via saveGame).

Possible reasons:

Solution: Use the uiNamespace to save Control variables and use disableSerialization in scripts and functions that contain Control variables.

DiaryParser: <br/> without corresponding <br> Erroneous &lt;/br&gt; (</br>) instead of &lt;br/&gt; (<br/>) used in stringtable.xml for localized string that is being used with createDiaryRecord or setDiaryRecordText. Does not seem to care for </br> used in scripts directly.


Creating a diagnostic file for DirectX

To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.

  • Press ⊞ Win + R to open the run command.
  • Enter dxdiag and confirm
  • After data collection is done, click on "Save All Information" and specify a location of where the file should be created.


Sending Crash Files

Retrieved from "https://community.bistudio.com/wiki?title=Crash_Files&oldid=352138"